Technology | WiFi Tim Cook Apologizes for Crappy Apple Maps Meanwhile, iOS 6 users complain of WiFi problems By Kevin Spak Posted Sep 28, 2012 8:46 AM CDT Copied Scott Forstall, Apple's senior vice president of iOS Software, talks about the new iOS map program during the Apple Developers Conference in San Francisco, June 11, 2012. (AP Photo/Marcio Jose Sanchez) How bad is the firestorm over iOS 6's reportedly terrible new Maps app? So bad that Apple CEO Tim Cook felt compelled to publicly apologize today. "At Apple, we strive to make world-class products," he wrote on the company's site. "With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better." Cook made no specific promises of any kind of fix; he suggested customers download alternative mapping apps like Bing or Mapquest from the App store, or even use Google Maps via the Safari browser. Meanwhile, a new iOS 6 controversy may be brewing. Mashable reports that many users are complaining of WiFi problems, with the thread about them on Apple's support forums now 94 pages long. Read These Next NC mom missing for 24 years doesn't want to be found. BBC apologizes after racial slur heard at BAFTAs. Jack Smith's report won't ever see the light of day. FBI chief Kash Patel showed up in the Team USA hockey locker room. Report an error